Common process improvement mistake #5: No action taken

Some people tend to turn away from work when responsibility enters the room where something needs to happen. They want...

05 October, 2026

Common process improvement mistake #4: Incomplete and inaccurate terminology definitions

We get it. It's hard to hold a bundle of terms in your head and know when to throw one...

21 September, 2026

What are fractional services

Fractional services is a fancy way of saying part-time expert resourcing when and how you need it. Such a resource...

27 April, 2023

Common process improvement mistake #3: No agreed upon purpose

One of the more irritating aspects of process work are the assumptions (1) everyone knows there are problems, (2) everyone...

02 February, 2023

Common process improvement mistake #2: Too quick on the draw

Rushing to visualize a process is a great way to ensure you won't visualize the correct process or the process...

12 December, 2022

Common process improvement mistake #1: Too much technology

FACT: An organization will pay millions to implement a new tool or technology to realize a 10-20% return but they...

21 August, 2022