Common process improvement mistake #5: No action taken

Some people tend to turn away from work when responsibility enters the room where something needs to happen. They want...

05 October, 2026

Common process improvement mistake #4: Incomplete and inaccurate terminology definitions

We get it. It's hard to hold a bundle of terms in your head and know when to throw one...

21 September, 2026

What is a Process Architecture Framework

When we talk about our Process Architecture Framework we are usually met with blank stares, clear disinterest, and, at times,...

31 May, 2023

What is Consulting as a Service?

See if you recognize this scenario: you have an operational issue or project in need of attention but you have...

01 June, 2022

2 truths and a lie about business analysis

Have you ever played the game "2 truths and a lie"? If you're not familiar (or if you are) the basics...

12 August, 2021

Are You an Unreflective Thinker? Use These 3 Questions To Find Out

You “think” every second of every minute of every hour of every day of your life. Even when we are...

27 September, 2019